Effective Date: 12/06/2024
1. Introduction
Welcome to Preventa Research Partners Ltdprivacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. By accessing or using Preventa, you agree to the terms of this policy.
2. Information We Collect
We collect various types of information to provide and improve our services to you
a. Personal Information
Registration Details: Name, email address, and contact information.
Authentication Data: Username and password.
b. Health Information
Health Metrics: Data from third-party sources like Apple Health, including heart rate, activity levels, and other vital signs.
c. Usage Data
App Interactions: Page views, feature usage, and interactions within the app.
Device Information: IP address, operating system, device identifiers, and other technical details.
d. Payment Information
Transaction Data: Credit/debit card information processed via secure payment gateways.
3. How We Use Your InformationWe utilize your information for the following purposes:
a. Health Monitoring and Insights
Analyze Health Metrics: Monitor your heart health and provide personalized insights.
Condition Detection: Identify potential heart conditions and notify you accordingly.
b. Communication
Service Updates: Inform you about app updates, new features, and service changes.
Support: Respond to your inquiries and provide customer support.
c. Research and Development
Improve AI Algorithms: Enhance our AI models using anonymized and aggregated data.
Service Enhancement: Develop new features and improve existing functionalities.
d. Payment Processing
Transaction Handling: Manage payments for subscriptions and in-app purchases securely.
e. Legal Compliance and Safety
Regulatory Requirements: Comply with legal obligations and protect user safety.
Fraud Prevention: Detect and prevent fraudulent activities.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. After this period, your data will be permanently deleted or anonymized for research purposes.
Retention Periods:
Personal Data: Deleted immediately after account closure.
Health Data: Retained while the user has the app downloaded, then anonymized and used for AI training after the user has deleted the app to comply with healthcare regulations.
Usage Data: Analyzed periodically and deleted after the user deletes the app.
5. Data Sharing
a. No Selling of Your Data
Preventa does not sell your personal or health information to third parties.
b. With Your Consent
With your explicit consent, we may share data with affiliated cardiologists for review and feedback. These professionals are contractually obligated to protect your privacy.
c. Legal Obligations
We may disclose information to regulatory or law enforcement bodies if required by law or to protect user safety.d. Service ProvidersWe share your information with trusted third-party service providers who assist us in operating our app, conducting our business, or servicing you, provided they agree to keep this information confidential.
e. Business Transfers
In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner, subject to the terms of this Privacy Policy.
6. Data Storage and Security
a. Security Measures
Encryption:
Data in Transit: Secured using TLS 1.2 or higher.
Data at Rest: Encrypted with AES-256 standards.
Access Control:
Access to your data is restricted to authorized personnel only.
Regular Audits:
We conduct regular security assessments to protect your information.
b. Acknowledgment of Risks
While we implement robust security measures, no system is entirely secure. By using Preventa, you acknowledge and accept the inherent risks associated with data transmission and storage.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
a. Access
Request a copy of your data by contacting us at preventa.ai@gmail.com.
b. Rectification
Request correction of inaccurate or incomplete data by contacting us at preventa.ai@gmail.com
c. Erasure
Request deletion of your account and associated data by contacting us at preventa.ai@gmail.com.
d. Restriction of Processing
Request to limit the processing of your data by contacting us at preventa.ai@gmail.com.
e. Data Portability
Request to receive your data in a structured, commonly used format by contacting us at preventa.ai@gmail.com.
f. Object to Processing
Object to the processing of your data for specific purposes by contacting us at preventa.ai@gmail.com.
g. Withdraw Consent
Withdraw your consent for data processing at any time by adjusting your app settings or contacting us at preventa.ai@gmail.com.
Note: Exercising these rights may require verification of your identity to protect your privacy and security.
8. Third-Party Services
Preventa integrates with third-party services to enhance functionality. These include:
Apple Health: For collecting health metrics.
Payment Gateways: Such as Stripe, for processing payments securely.
Analytics Providers: Like Google Analytics for app usage analysis.
Cloud Services: Such as AWS for data storage.
Note: We do not control the practices of these third-party services. Please review their privacy policies separately.
9. Legal Compliance
Preventa complies with global data protection laws, including:
General Data Protection Regulation (GDPR): For users in the European Economic Area (EEA).
California Consumer Privacy Act (CCPA): For users in California, USA.
Children’s Online Privacy Protection Act (COPPA): Protecting children under 18.If you are located in a jurisdiction with specific privacy laws, please contact us for detailed information on your rights.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Significant changes will be communicated via the app or email. Continued use of Preventa after changes constitutes acceptance of the updated policy.
Last Updated: 12/06/2024
11. Contact Information
If you have any questions about this Privacy Policy or your data, please contact us at:
Email: preventa.ai@gmail.com
12. Definitions
Personal Information / Personal Data: Information that can identify an individual, directly or indirectly (e.g., name, email, health data).
Sensitive Information / Sensitive Data: Personal data that includes health information, biometrics, or genetic data.
De-identified Data: Data from which personal identifiers have been removed.
Data Controller: Preventa, which determines the purposes and means of processing your data.
Data Processor: Third parties who process data on behalf of Preventa under contract.